Refund Policy

1. Overview

Coolaimy is a SaaS service — digital and delivered instantly — so refunds are limited and conditional.

2. Eligibility

• Refunds allowed within 7 days for unused or minimally used accounts.
• No refunds after extensive usage or post-renewal.
• Please specify order ID and reason.

3. How to Request

Contact: refund@coolaimy.online within 7 days, include name, order ID, and reason.

4. Processing Time

Refunds are processed within 5–10 business days to the original payment method.

5. Chargebacks

Initiating chargebacks without prior contact may lead to account suspension. Please contact us first.